No, we don't provide this at the moment.

For any and all clients we will research and learn about your industry to ensure we are creating content that is relative to your niche.

We will either need access to your social media scheduler that you already have in place (ie: Buffer, Hootsuite, ect..) or we will set you up on our platform. We will grant you access to our platform so you can link your social accounts or we can do it for you if you provide login credentials.

Working with an outside partner saves time and money and gives access to several experienced professionals who can get the most out of social media.

On the other hand, hiring an internal social media team comes with its perks too. It provides more opportunities for digital agencies to develop personalized social media strategies and shape them as they go along.

However, hiring a Social Media Manager internally is expensive when considering hiring costs, employee perks, pensions, equipment etc.

While it is not essential, we highly recommend taking the time to compile photo assets to help our writers create content. The higher quality the image, the higher quality the post.

Yes! See our Ad-Buying page for more information on social media advertising.

It's very easy to keep us informed because you’ll be working with two people: Our Lead Content Manager, who will help you strategize and optimize your processes, and with your Social Media Manager on the actual content creation. Typically we'll use Google Drive so you can easily share all of your assets, newsletters, flyers, etc. We can go through all of your existing material, do our own research, and pull what we need to create your content. And because you'll be working with our small team long-term, we can really get to know your business and needs, so the process will get even easier over time.

We can handle any and all niches. Our process includes a thorough analysis and research of clients.

We create original social media content that positions your brand as an expert in its field, showcases products and trends, drives engagement on social media and/or traffic towards your website. All content includes scroll-stopping, engaging original graphics, created just for you, and extended supporting copy and captions.

Our team is made up of talented social media managers and content creators with experience creating engaging designs and captions, specifically for social media. They're both great designers and talented copywriters.

Every new client is assigned to one of our team members who will take the time to get to know the brand, their target market, customer personas, brand personality and branding guidelines. We strive to create content that is always on-brand and of the highest quality.

We'll start with a strategy session to agree on a strategy. From then, we'll communicate primarily via email. We'll be in touch every two weeks, which means you'll have plenty of opportunities to share feedback and guide our team as you see fit.

Yes, you can share any files with us (via Google Drive or Dropbox, or over email). As part of the onboarding process we ask for any assets you might have (logo, brand colors, images). We'll use these to create original graphics, following your preferences.

Yes! We create custom video content for all social platforms featuring your own footage or a combination of stock footage and graphic elements. See our Plans with Video (check the switch above our price plans) that include reels and video posts.

We optimize copy for each platform, meaning we will adjust the hashtags and portions of the text to make sure it will perform on all platforms.

We don't offer pauses, but can cancel the account and reinstate within a 3 month period. To cancel an account we require 30 days notice.

At this point in time we only offer the packages listed on our website.

We'll optimize each piece of content to each network, but the content itself will remain the same; so for example we'll make the copy shorter or longer as needed, resize images and videos according to each platform’s standard sizing, or add more hashtags on Instagram and less hashtags on X. You can select which of the networks we should post on.

We will schedule and post everything for you. We use Engagify as our posting tool; our dashboard is built for you to view, approve and request revisions. Basically, you'll connect all of your social channels to Engagify and then we'll manage the actual posting.

We are happy to schedule content in any of the following platforms: Buffer, Later, Hootsuite, Loomly, Cloud Campaign. If you have a different tool you would like us to schedule in, please reach out!

If you don't already have a tool we will set you up with our preferred tool, Engagify.